The Resource Toyota culture : the heart and soul of the Toyota way, Jeffrey K. Liker, Michael Hoseus and the Center for Quality People and Organizations

Toyota culture : the heart and soul of the Toyota way, Jeffrey K. Liker, Michael Hoseus and the Center for Quality People and Organizations

Label
Toyota culture : the heart and soul of the Toyota way
Title
Toyota culture
Title remainder
the heart and soul of the Toyota way
Statement of responsibility
Jeffrey K. Liker, Michael Hoseus and the Center for Quality People and Organizations
Creator
Contributor
Subject
Genre
Language
eng
Summary
"Toyota Culture examines the "human systems" that Toyota has put in place to instill its founding principles of trust, mutual prosperity, and excellence in its plants, dealerships, and offices around the world. Beginning with a look at the evolution of the Toyota culture and why its people are the heart and soul of the Toyota Way, the authors explain the company's four-stage process for building and keeping quality people: Attract, Develop, Engage, and Inspire." "Drawing upon numerous examples from Liker's decades of research as well as Hoseus' insider access as a Toyota manager, Toyota Culture gives you the tools you need to: find competent, able, and willing employees; start training and socializing your people as you hire them; establish and communicate key business performance indicators at every level of your organization; train your people to solve problems and continuously improve processes in their daily work; develop leaders who live and teach your company's philosophy; and reward top performance - and offer help to those who are struggling."--Jacket
Cataloging source
BTCTA
Dewey number
658
Illustrations
illustrations
Index
index present
LC call number
HD58.7
LC item number
.L544 2008
Literary form
non fiction
Nature of contents
bibliography
Label
Toyota culture : the heart and soul of the Toyota way, Jeffrey K. Liker, Michael Hoseus and the Center for Quality People and Organizations
Publication
Bibliography note
Includes bibliographical references (pages 549-552) and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
The DNA of Toyota lies in its culture -- The human systems model -- Toyota way + local environment + purpose = success -- Attract competent and trainable people -- Developing competent and able people -- Engaging competent and willing people in continuous improvement -- Inspiring people to be committed to the company, family, and community -- Work groups and team problem solving -- Clean and safe workplace -- Two-way communication and visual management -- Servant leadership -- Commitment and tools for stable employment -- Fair and consistent HR policies and practices -- Slow promotion and rewards for teamwork -- Hoshin Kanri and floor management development system -- Leveling up Toyota culture at Toyota Motor Sales -- The Lexus and Scion stories -- Developing your culture of quality people for long-term mutual prosperity
Control code
166368505
Dimensions
24 cm
Extent
xxx, 562 pages
Isbn
9780071492171
Lccn
2008298620
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations

Library Locations

    • Novi Public Library Get it!
      45255 W 10 Mile Road, Novi, MI, 48375, US

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